Well after being guaranteed that my product would always be available to buy my listing now says out of stock and it will be in stock on the 13th Feb (5 days from now). I expect my product went out of stock last night which is a real pain. To make matters worse I was using some Amazon PPC advertising so I will have wasted some cash here too. Not much, maybe £10 or so but still it is something that should not happen.
I have just rang Amazon to see what is going on after I was told I do not need to worry and my inventory would show 700+ again by Saturday morning. All I was told is that they have requested an urgent update on the situation. Hummmmm. I am apparently going to get a call back but I won’t hold my breath.
Truth be told I am probably going out of stock anyway at some point while I wait for my next batch of products to arrive in what will be May 2016, but this does not change the fact that this is not acceptable. To make matters worse then never told me about this issue and that they were moving stock around.
I’ll update when things happen.